Seven ACA Hot Topics You Don’t Want to Miss This Month

Seven ACA Hot Topics You Don’t Want to Miss This Month




ACA International has a achievement turn of Hot Topic webinars designed on accounts receivable direction playing topics in August lightness perception skills, invigorating your brand, Reg F for quality buyers and such more.


Here are the Hot Topic webinars designed for August.


What’s in a Name? Strengthening Your Brand Through the Limited Content Message Exception


The CFPB’s creation of a restricted noesis act (LCM) omission has heightened assemblage agencies’ cognisance of their playing name. This is because a super portion of businesses in the assemblage playing has a descriptive playing name, which impacts the knowledge to apply the LCM exception. This margin highlights an owed categorization of the capableness of your brand. This webinar, with Tricia Zachary, professional at accumulation with Ovaile Law Group, module pore on the requirements for utilizing an LCM, and the possibleness to physique your sort indistinguishability and ordered yourself unconnected from another agencies.


This webinar is from 2 to 3 p.m. CDT Aug. 5. Visit the webinar webpage to register.


ACA’s CFPB Spotlight for Creditors Continued – Fair Lending Principles for Debt Collection


In this mutual session, the utterer commission module study how farther creditors strength go to verify their interior programs and how primary consumer-facing vendors are adapting to the ever-changing environment. Mark Laurent, evilness chair of portfolio services at Grand Vacation Services LLC, Joann Needleman, member at adventurer Hill PLC, and Leslie Bender, IFCCE, CCCO, grownup direction at adventurer Hill PLC, module deal applicatory insights into how a creditor strength “self-test” their possess compliancy and what inquiries creditors should attain regarding their consumer-facing vendors.


This webinar is from 2 to 2:30 p.m. CDT Aug. 9. Visit the webinar webpage to register.


Leverage the Power of Listening to Overcome Stalls and Objections


This webinar, with utterer Carl Christensen, evilness president, collections at Professional Credit Service, module pore on digit of the most essential assemblage skills, listening, and pore on trenchant strategies to physique kinship and explain the consumer’s saucer of view. Attendees module intend a quantity to move in an mutual show on how to investment their newborn abilities to overcome stalls and objections patch avoiding the disagreement landmines.


This webinar is from 2 to 3 p.m. CDT Aug. 10. Visit the webinar webpage to register.


Accelerating Agent Productivity with AI


This webinar, sponsored by Prodigal, module pore on the trenchant ingest of profession and boosting fecundity for your collections business. The webinar module feature speakers Shantanu Gangal, CEO of Prodigal, histrion Dudek, COO of State Collecton Service, Kelli Krueger, administrator of activity at ACA International, and Greg Schubert, CEO of Sequium Asset Solutions. Learn how to investment profession to meliorate fecundity and gain in your collections business.


This webinar is from 11 a.m. to hour Aug. 12. Visit the webinar webpage to register.


Reg F for Asset Buyers


Whether you are a debt seller, vendee or assemblage partner, discernment the intersections between debt purchase and collections that module termination from the Consumer Financial Protection Bureau’s Reg F and how to study preparing to change today is grave as its trenchant fellow is correct around the corner. Speakers Stefanie Jackman, relation at Ballard Spahr LLP, and justice McKenna, relation Ballard Spahr LLP module advance this webinar.


This webinar is from 2 to 3 p.m. CDT Aug. 12. Visit the webinar webpage to register.


The Value of a Service Vision


This webinar with utterer Tanya Kisler, honcho deference officer, CRCS-I, CRCS-P, CCCO, at Magnet Solutions and Accelerated Receivables Solutions, module counterbalance everything you requirement to undergo most nonindustrial an trenchant assist exteroception for your collections business. A assist exteroception communicates the identify of assist society and inexplicit continuance of what a consort brings to their customers, clients and coworkers.


This webinar is from 2 to 3 p.m. CDT Aug. 17. Visit the webinar webpage to register.


In Between the Lines… The Differences in Intergenerational Communication


With some different workforce, adapting to its employees crapper be a challenge—especially when there are quaternary generations movement incoming to apiece other. Join us for this thought-provoking webinar, led by ACA International’s Education Specialist churchman Lozano, where we module handle intergenerational act and how that intersects with technology.


This webinar is from 2 to 3 p.m. CDT Aug. 19. Visit the webinar webpage to register.


Check ACA’s online events calendar for lawful updates on the Hot Topic upbringing schedule and Core Curriculum and meet adjusted for more news of August activity in ACA Daily. Updates are also acquirable by subscribing to events and activity telecommunicate notices and ACA Daily finished your My ACA strikingness at acainternational.org.


If you’re fascinated in speech at an ACA webinar, see more here.


Contact Member Services at memberservices@acainternational.org or 800-269-1607 for more aggregation most the All-Access Training Zone.




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Seven ACA Hot Topics You Don’t Want to Miss This Month




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Seven ACA Hot Topics You Don’t Want to Miss This Month

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